Hospice After Hours Admissions Coordinator - Remote [United States]

 

Overview:

Why You’ll Love Being an After Hours Admissions Coordinator at AccentCare

Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today as an After Hours Admissions Coordinator.

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When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love as an After Hours Admissions Coordinator.

Join the AccentCare team and apply for this After Hours Admissions Coordinator opportunity today!

This is a fully Work From Home Opportunity (WFH)

Salary: $24/hr to $26/hr DOE

Responsibilities:

Provide customer service to potential patients/families, professional referral sources, and Accent Care staff to effectively and efficiently coordinate referrals, respond to inquiries about hospice and Palliative services and effectively coordinate visits to provide patient care. Serve as a member on the After-Hours Team for building and maintaining provider relationships.

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  Receive professional referrals (from discharge planners, physician offices, facility staff) and obtain the critical referral information in the form easiest for the referral source (electronic/fax notification, phone call, Hospice Care Consultant (HCC) notification, etc.) to assure timely response and data entry into the Electronic Medical Record (EMR).
• Receive potential patient/family inquiries regarding Hospice services. Obtain and input into EMR, the basic information regarding the patient status in order to describe how Accent Care may assist, with a goal of scheduling a visit to initiate the relationship.
• Schedule visits in coordination with local field staff to assure the appropriate team member makes the initial contact (depending on patient condition and family situation) to meet the professional referral source, and/or the patient/family initial service needs.
• Communicate with referral sources, attending physicians, Accent Care staff members, and other agencies as needed, to coordinate initiation of hospice services. Notifying the Palliative Teams of any palliative referrals, so those visits can be coordinated by the appropriate team.
• Maintain regular communication with all involved in the sign-on, consent and admission assessment phases to assure seamless coordination of information and services.
• Provide solutions (a visit from an Accent Care representative) for callers seeking Hospice information. Maintain accurate EMR documentation and referral statistics.

Qualifications:

• Minimum 1 year Hospice experience and/or demonstrated commitment to hospice philosophy of care, preferred.
• Excellent customer service/verbal and written communication skills.
• Strong organizational skills and computer knowledge.
• Demonstrated ability to work closely with a variety of people while effectively using problem solving skills.
• Demonstrated commitment to the AccentCare Hospice philosophy of care, values, mission statement and organizational culture.

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