Job Summary:
$ads={1}
We are seeking a highly organized and customer-oriented individual to join our team as a Commercial Vehicle Dealership Parking Lot Manager. As the manager of our dealership's parking lot, you will be responsible for overseeing the efficient operation and maintenance of the parking/storage facility, ensuring a positive experience for customers and employees alike. You will be the point of contact for parking-related matters and will work closely with the sales, service, and administrative teams to ensure smooth operations.
Responsibilities:
Parking Lot Operations: Manage day-to-day operations of the commercial vehicle dealership parking lots, including coordinating parking assignments, ensuring proper traffic flow, maximizing parking capacity, initiating delivery inspections, manage check-in/check-out processes, and ensure organization and security of key storage.
Customer Service: Provide exceptional customer service by greeting customers, assisting with parking needs, and addressing any parking-related concerns or inquiries.
Safety and Security: Enforce parking rules and regulations to ensure the safety and security of all vehicles and people in the parking/storage lots. Monitor the lots for any suspicious activities and promptly report any incidents or accidents to the appropriate authorities.
Maintenance and Cleanliness: Maintain the cleanliness and appearance of the parking lot, including regular trash removal, sweeping, and ensuring clear signage for parking instructions. Coordinate with maintenance staff to address any repairs or maintenance needs.
Staff Supervision: Oversee parking porters and ensure they are trained on parking procedures, customer service, and safety protocols. Schedule and manage staff shifts to ensure adequate coverage during peak hours.
Inventory Management: Keep track of available parking spaces and maintain accurate records of parked vehicles, including details such as license plate numbers, make, and model. Coordinate with sales and service departments to ensure efficient use of parking space.
Parking Lot Improvements: Identify opportunities for improving parking lot operations. Make recommendations for enhancements, such as implementing technology solutions, optimizing traffic flow, or improving signage.
Reporting: Generate regular reports on parking lot occupancy and inventory. Provide insights and recommendations to management based on the data analysis.
Qualifications:
- High school diploma or equivalent; additional education or certification in facilities management, or a related field is a plus.
- Proven experience in facilities management or a customer service role.
- CDL license.
- Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Knowledge of parking lot operations, including traffic flow management, safety protocols, and relevant regulations.
- Ability to remain calm and composed in high-pressure situations.
- Proficiency in using parking management systems and basic computer applications.
- Physical ability to walk, stand, and perform light manual tasks for extended periods.
If you are a motivated individual with a passion for delivering exceptional customer service and managing parking operations, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and qualifications.
$ads={2}
