Employment Type:
Full timeShift:
Description:
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Trinity Health Mid Atlantic is looking for a scheduling coordinator to join our team- Assisting manager in monitoring call handling software and real time reports to ensure calls are being answered within SLA guidelines
- Providing technical training and assistance as well as overseeing the work of assigned employees performing, the duties of the Scheduling Associate and Specialist
- Updating and coordinating the scheduling workflow changes with the clinical departments.
- Completing scheduling of appointment, pre-registration, insurance verification via current HIS (Health Information System) and authorization requirements
- Screening all patients self-pay & out of network patients using approved technology. Liaising with the Medicaid Vendor and/or Benefit Advocate and other teams as appropriate
- Informing and explaining all applicable government and private funding programs and other cash payment plans or discounts to the patient and/or family.
- Screening outpatient, issues Advanced Beneficiary Notice as appropriate for Medicare primary outpatients and providing cost estimates.
- Participating in monthly team meetings to apprise team of changes and to address broader based departmental issues and initiatives.
Responsibilities :
Obtains complete patient and insurance information to appropriately schedule patient testing.
Interacts daily with physician offices and various departments within the Medical Center to ensure that patients receive services in a timely fashion.
Makes adjustments to a department’s scheduled hours by blocking-off specific times/ rooms on the system according to established protocols.
Coordinates daily work schedule for centralized scheduling.
When appropriate, confirms or cancels a patient’s procedure via Centralized Scheduling.
Communicates the Medical Center’s billing policies and procedures as well as any physician billing practices.
Qualifications:
High School Diploma Required
a minimum of five plus (5) years of scheduling experience in an acute care setting
Insurance Coverage and Benefits
Hospital Diagnostic testing procedures and patient preparation
EMR Experience
Preferred Qualifications:
Preferred oversight of staff or work processes experience
NAHAM CHAA or AAHAM CRCS certification, strongly preferred NAHAM CHAM or AAHAM CRCP certification
We offer a competitive salary and comprehensive benefits including
Medical, Dental, & Vision Coverage
Retirement Savings Program
Paid Time Off
Tuition Reimbursement
Free Parking
And more!
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
