Cabin Attendant

 

Description:

Work Location: Remote

Division/Department: Flight Crew

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Reports to: In Flight Director

Full-time - Salaried Nonexempt

The Cabin Attendant (CA) is responsible for servicing guests and cabin members. The CA ensures the safety and comfort of all guests and crew members; gathers all information related to the trip such as ordering the catering and shopping for the essentials; loads all catering and stows it away; checks all galley equipment and entertainment systems to assure they are in working order; checks the water and lavatories to ensure they are in working order; prepares heat and serves meals/drinks to guests and crew members, etc.

Positions in this classification are considered safety-sensitive under DOT/FAA drug and alcohol regulation.

Essential Duties and Responsibilities:

• Ensure the aircraft is prepared and stocked to specifications prior and post to each flight
• Ensure aircraft standards are consistently met and maintained with excellence and that the cabin is of immaculate condition
• Communicate all cabin maintenance issues with Pilot in Command
• Ensure the delivery of catering for each flight and the preparation, presentation and service
• Learn guest food preferences/needs/allergies, etc.
• Display outstanding customer service
• Assist with the delegated duties from the captain in command in the event of an aircraft emergency, medical
• emergency or aircraft evacuation
• Knowledgeable in Cabin Safety
• Assist customers with cabin specifications and convenience systems such as entertainment and sat phone capabilities
• Assist customers with arranging their luggage and personal items onboard
• Direct and assist passengers in the event of an emergency.
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Administer basic first aid to passengers in distress (e.g., CPR, AED, & First Aid)
• Attend annual refresher and medical training on off days
• Perform related duties as assigned by supervisor
• Maintain compliance with all company policies and procedures

Requirements:

Education and/or Work Experience Requirements:

• Knowledge of Part 91/135 Operations preferred
• Must have experience working in the hospitality industry or have hospitality/butler training
• Corporate or commercial aviation experience in a cabin attendant capacity preferred
• Corporate Cabin Attendant Training Certification (Within 24 months) preferred
• Ability to professionally deal with the discerning preferences and demands of a wide variety of guests with various expectations and sensitivities
• Exceptional communication skills
• Able to work independently and coordinate exceptional service among guests and other crew members
• Must have a valid (unexpired) US passport with the ability to travel in and out of the United States
• Must pass all conducted background and security checks, drug screen and prove eligibility for employment in the United States
• Emergency training – certificate from approved training facility completed within the past 12 months to include CPR and First Aid or must attend training prior to rotation assignment
• Must be available to work flexible hours, weekends, and holidays
• Must be available to be “on-call” unless on a scheduled day off

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the FAA, ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 25 lbs.
• Must be able to carry, push and pull service items, open and close overhead bins and walk and stand for significant periods of time

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